FAQs

Order Status, Shipping and Payment

Our jerseys are authentic-inspired fan jerseys, designed to reflect the style, colors, and spirit of iconic clubs and players. They are made for fans who love football culture and everyday wear.

Simply browse our collection, select your preferred size and design, add the item to your cart, and complete checkout securely on our website.

We accept major secure payment methods available at checkout, including credit and debit cards and other trusted online payment options.

Yes! FanKitShop offers worldwide shipping, so football fans everywhere can enjoy our products.

Processing time is usually 1–3 business days.
Estimated delivery times vary by destination and typically range from 7–25 business days.

Yes. Once your order ships, you’ll receive a confirmation email with tracking details. Tracking updates may take 24–72 hours to appear.

International orders may be subject to customs duties or import taxes imposed by your local authorities. These charges are the responsibility of the customer.

Eligible items may be returned within 7 days of delivery, provided they are unused and in original condition. Please contact our support team before returning any item.

International customers may request a return or exchange within 7 days of delivery. Return shipping costs and customs fees are the responsibility of the customer unless the item is defective or incorrect.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos or videos. We will arrange a replacement or refund.

Yes. We offer a limited 7-day warranty covering manufacturing defects. Please refer to our Warranty page for full details.

Orders can only be modified or canceled before shipment. Once an order has shipped, it cannot be changed.

Please refer to our size chart on the product page. If you are between sizes, we recommend choosing one size up for a more comfortable fit.

You can reach our support team anytime at:
📧 [email protected]

WhatsApp

WhatsApp Customer Service(After Sales)
WhatsApp:+1 202 894 0508

Email

Contact us via email; we are always here to help you..
[email protected]

Telegream

cooperation and wholesale inquiries, contact us via Telegram.