Privacy Policy

Effective Date: September 29, 2024

Thank you for visiting FanKitShop (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.fankitshop.com (the “Site”).

This Privacy Policy is designed to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other relevant privacy regulations.

By using our Site and services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect certain personal information from you when you interact with our Site, place an order, or contact us.

Personal Information

  • First and last name

  • Email address

  • Phone number

  • Shipping and billing address (including city, state/province, postal code, and country)

  • Order and payment-related information

Automatically Collected Information

  • IP address

  • Browser type and version

  • Operating system

  • Referral source

  • Pages viewed, time spent on pages, and interaction data

  • Other analytics and usage data

We collect this information when you voluntarily provide it (such as during checkout or account registration) and through automated technologies such as cookies, log files, and analytics tools.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing & Fulfillment
    To process payments, fulfill orders, deliver products, and communicate order updates.

  • Customer Support
    To respond to inquiries, resolve issues, and provide after-sales support.

  • Personalized Experience
    To improve and personalize your shopping experience, including product recommendations.

  • Marketing & Communications
    To send promotional emails, offers, and updates (only where legally permitted or with your consent).
    You may unsubscribe at any time via the link in our emails.

  • Analytics & Site Improvement
    To analyze site traffic, understand customer behavior, and improve our website, products, and services.

  • Legal & Security Purposes
    To comply with legal obligations, prevent fraud, enforce our policies, and protect our rights and users.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent – when you explicitly agree to data processing (e.g., marketing emails)

  • Contract Performance – when processing is necessary to fulfill an order or provide services

  • Legitimate Interests – such as improving our business operations, preventing fraud, and securing our systems

  • Legal Obligations – compliance with applicable laws and regulations

4. Your Privacy Rights
GDPR (EEA Residents)

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

CCPA / CPRA (California Residents)

You have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information (subject to legal exceptions)

  • Opt out of the sale of personal information (we do not sell personal data)

  • Be free from discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at [email protected].

5. Sharing Your Information

We may share your personal information only in the following circumstances:

  • Service Providers
    Trusted third parties who help us operate our business (e.g., payment processors, shipping partners, analytics providers).
    These providers are contractually obligated to protect your data.

  • Business Transfers
    In the event of a merger, acquisition, or sale of assets, your information may be transferred.

  • Legal Requirements
    When required by law, regulation, or legal process.

  • Protection of Rights
    To protect the rights, safety, and property of FanKitShop, our customers, or others.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information, including:

  • Secure servers and access controls

  • Encryption of sensitive data

  • Regular security monitoring and audits

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or operational requirements.
Upon verified request, we will delete your data unless retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States and other jurisdictions.
We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children’s Privacy

FanKitShop does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
Any significant changes will be posted on this page or communicated via the Site.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]
Website: https://www.fankitshop.com